Cancellations and refunds
Last updated: Tuesday, 3 November 2026
Draft document. This text is a configurable template and must be reviewed by a qualified lawyer before publication. STRIKR does not claim to be certified or fully compliant until that review has taken place.
Website owner
- Registered name
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- Tax ID
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- Registered address
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- Registry details
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- Contact email
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Fields marked as pending are filled with the real legal entity's details. No registration number, tax identification, address or legal representative has been invented.
01The general window
The free cancellation window is set by each venue and shown on the activity listing and in the summary before you pay. It is usually between six and twenty-four hours before the start.
02After the window closes
Once it closes, the place is held for the venue and the booking is not refunded. You can still try to move to another session if places are left.
03If the venue cancels
If the venue cancels the session, the full amount is refunded, without exception and without you having to chase it.
04Why the rules are not the same for every booking
An individual session blocks a professional's diary and usually carries a longer window than a group class with twenty places. That is why the window is always stated per activity rather than as a single site-wide rule.